How can we help?
Short guides for each part of 1barn. If something isn't here, email hello@1barn.com and a person answers.
Getting started
Your first day: sign in, add horses and people, invite your staff.
Common questions
One short answer each, with where to go, for the questions barns ask most.
When something isn't working
Sign-in links and codes, a missing horse or menu item, a declined card, email, the phone app.
For boarders, riders, and families
Your invitation, your horses, service days and their forms, lessons, events, signing, and how you pay.
Horses
Records, owners, where a horse lives, photos, health records, the emergency card.
People and logins
Boarders, staff, families, vendors; invitations and what each role can do.
Activity and undo
Every change, who made it, before and after; undoing one; punches and sign-in history.
Daily care
Care instructions, the daily round, and the log.
Weather at the barn
The forecast on the dashboard and each care round, alerts, the heads-up before a shift, and the barn's weather history.
Records email
Your barn's address for vets and farriers, approved senders, and adding what arrives to 1barn.
The facility
Map the barn, move a horse home or turn it out, capacity, the no-home list, arenas.
Sign
Templates, fields, sending, public forms, and finding what was signed.
Calendar, events, and service days
Events families book, farrier and vet sign-up days with their questions and sheet, and subscribing from your phone.
Bookable events
Trail rides, pony parties, and group rides people book a time for: availability, approvals, and bookings.
Lessons
Terms, availability, requests, the waiting list, and the solvers.
Your barn's website
Draft it with Ask, sections and themes, your barn.page address, publishing, the contact form, Google Analytics.
Shared files and messages
Share a file with the right people, write to a board or to people, make a board, post and reply.
Schedule and time
Staff shifts, the time clock and punch codes, approving time, the payroll report, and closing a pay period.
Finance
Balances, the ledger, lesson billing, cards on file with Stripe, and what boarders see.
Settings and your account
What's under Settings for the barn, under My profile for you, and who can change each.
Search and keyboard shortcuts
⌘K opens one box that finds anything and, for staff, asks Ask 1barn; g then a letter jumps anywhere; n then a letter creates.
The phone app
Installing it, the tab bar, and the Ask tab (Search for boarders).
Ask 1barn
The assistant inside 1barn: ask from the Ask box (⌘K) or the phone's Ask tab, go full screen, apply what it proposes, tiers and the monthly allowance.
1barn in Claude and ChatGPT
Connect an assistant and ask about the barn in plain words.
Talk to 1barn
Ask your barn out loud from the Claude or ChatGPT phone app, hands busy in the aisle or on the drive.
What you can ask an assistant
Example prompts for Claude and ChatGPT, area by area, with what each one does.
Your plan and billing
Trials, changing plans, cards, cancelling, and restarting after it ends.
Error messages, explained
Every message 1barn shows when it says no, by area: what it means, what to do.
Words 1barn uses
Barn, party, space, the round, envelope, term, solver, ledger: what each word means here.